Advice that can be Relied on from the Leaders in the Field

We provide consumer law advice to: retailers and traders both online and on the High street, airlines, motor dealerships and alternative dispute resolution providers.


  • Writing complaint policies and procedures for a major retailer
  • Written opinion on specific consumer complaints
  • Writing complaint policies for ADR providers
  • Writing legal opinion on consumer law matter as part of several submissions to the Competition and Markets Authority


We recognise the need for businesses to accurately budget for the costs of operating. To this end, we operate a retainer system, giving our clients the ability to accurately forecast the cost of legal representation.

For our retainer clients we operate like an ‘in-house’ legal team and are available on a 24/7 basis. We represent clients ranging from start-up’s to AIM listed companies on a retainer basis.


We operate CLTP (consumer law training portal) a leading online training facility for airlines, retailers and lawyers.