The ‘Go To’ Law Firm for Consumer Law Matters

We advise many of the retailers on the High street and online in relation to consumer law matters; including: advice on consumer purchasing journey, terms and condition, consumer complaints, product liability, labelling, trading standards investigations


  • Advising on terms and conditions
  • Advising on consumer complaints
  • Advising on legal requirements for retailer websites
  • Advising on GDPR issues – marketing materials and consumer personal data
  • Advising on trading standards investigations
  • Defending criminal proceedings brought by Trading Standards
  • Drafting concession agreements
  • Drafting supplier contracts

Drafting supplier manuals


We recognise the need for businesses to accurately budget for the costs of operating. To this end, we operate a retainer system, giving our clients the ability to accurately forecast the cost of legal representation.

For our retainer clients we operate like an ‘in-house’ legal team and are available on a 24/7 basis. We represent clients ranging from start-up’s to AIM listed companies on a retainer basis.


We operate CLTP (consumer law training portal) a leading online training facility for airlines, retailers and lawyers.